Voice Services

Office Phone Systems

Hosted VoIP (Voice over Internet Protocol) works by using an internet connection to transmit voice calls instead of traditional phone lines. In a hosted VoIP system, the phone system is hosted in the cloud by a service provider, which means that the company doesn’t need to own or maintain any physical hardware on-site. Employees can access the phone system using special phones, software on their computers, or even mobile devices, and can make and receive calls from anywhere with an internet connection.

Benefits of Hosted VoIP

Firstly, a hosted VoIP solution can provide access to enterprise-level features at a lower cost than traditional phone systems. VoIP solutions can offer advanced features such as auto-attendants, call routing, call recording, and virtual voicemail boxes, which are typically only available with expensive traditional PBX phone systems. In addition, VoIP solutions allow for easy integration with other business applications, such as customer relationship management (CRM) software, providing further efficiency gains.

Secondly, a hosted VoIP solution offers flexibility and scalability for business needs. With a VoIP solution, businesses can add or remove phone lines and features on an as-needed basis, without requiring significant infrastructure changes or large capital expenditures. This makes it easy for businesses to scale up or down based on changing business needs, such as seasonal fluctuations or rapid growth.

Furthermore, a hosted VoIP solution can provide improved mobility for employees. With a VoIP solution, employees can make and receive calls from anywhere with an internet connection, allowing them to work remotely or from different office locations. This flexibility can improve productivity and collaboration, as well as provide a better work-life balance for employees.

Finally, a hosted VoIP solution can provide improved reliability and disaster recovery. Unlike traditional phone systems, which are vulnerable to power outages and other disasters, VoIP solutions are hosted in the cloud and can be accessed from anywhere with an internet connection. This means that in the event of an outage or disaster, employees can continue to make and receive calls from other locations or devices, ensuring that business operations continue uninterrupted.